A big part of our mission is to give a diagnosis of the problem at hand. Whether or not you appreciate the fundamental technical issue, our experts do their best to determine and locate the problem, explaining in Layman’s terms exactly what it is we’ll need to do to carry out the necessary repairs. It might be something simple, like dropping your phone in water, or you might have damaged the charger port or the battery itself might need replacing. Whatever it is, our repair services will help clear up any concerns or misunderstandings you may have.